Request Commercial Equipment Service
Tell us what equipment needs repair, what changed and the ZIP where it is installed. Use one of the contact options below so we can confirm scope and appointment availability.
Call, email or request a call back
Call Monday–Saturday, 9 AM–7 PM ET. For a written request, email us or use the callback form. If you contact us outside business hours, include the best number and time to reach you.
What to include
Give the business name, equipment ZIP, make and model if available, main symptom, and your best callback number. If the unit displays an error or temperature, include the reading and when it appeared.
Mention the equipment floor, service entrance or roof access and who can meet the technician. For multiple locations, list the ZIP and affected unit for each site.
Before you request a visit
The service call fee is $150. An online inquiry lets us follow up to confirm the equipment, service scope and availability.